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Last Updated: January 2025
InfoRealms ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subtitle generation service.
1. Information We Collect
Information You Provide:
- Video Files: Videos you upload for subtitle generation
- Account Information: Email address if you create an account
- Payment Information: Processed securely by third-party payment processors
Information Automatically Collected:
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, operating system, IP address
- Cookies: We use cookies to enhance user experience
2. How We Use Your Information
We use your information to:
- Process your videos and generate subtitles
- Provide and maintain our service
- Improve our AI models and service quality
- Send you service-related notifications
- Respond to your inquiries and support requests
- Analyze usage patterns to improve our service
- Detect and prevent fraud or abuse
3. Video Processing and Storage
Important:
- Videos are processed on secure servers
- Videos are NOT permanently stored
- Videos are deleted immediately after processing (within 1 hour)
- Generated subtitles may be retained temporarily for service improvement
- We do not share or sell your videos to third parties
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Cloud hosting (Modal), payment processors
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
We do NOT:
- Sell your personal information to third parties
- Share your videos with anyone
- Use your data for purposes other than providing our service
5. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits
- Limited access to personal data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Object: Object to processing of your data
To exercise these rights, contact us at privacy@inforealms.com
7. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.
8. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our service
- Improve user experience
You can control cookies through your browser settings.
9. Third-Party Services
We use third-party services:
- Modal: Video processing infrastructure
- Google AdSense: Advertising (subject to Google's privacy policy)
- Payment Processors: Secure payment handling
These services have their own privacy policies. We encourage you to review them.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (if you have an account)
12. Contact Us
If you have questions about this Privacy Policy or our practices, contact us at:
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